Windows Remote Assitance

Here are directions for remote assistance in Windows 7:




Follow these steps to initiate a Windows Remote Assistance session:

• Click the Start button
• In “Search Programs and Files” enter Windows Remote Assistance and press Enter
• When Remote Assistance program starts, select Invite someone you trust to help you
  


• If you use Outlook (or another email program setup under Windows), select Use e-mail to send an invitation, otherwise select Save this invitation as a file and send the file to the support person you are working with.
  


• Remote Assistance starts your email program.
  


• Enter the email address of the support person you are working with in the To field, and click Send
  


• Once the email is sent, a password is displayed, call or advise the support person when they ask for it so they can connect to your computer
  


• Approve the incoming support connection when it starts. Follow the support person's instructions as needed

Remote desktop: CTRL ALT DEL

To send ctrl-alt-del to remote computer (to change password, or get task manager)

do    ctrl-alt-end

Right clicking on Apple OS

From U of Chicago, how to right click on Macs:





These instructions were written for Mac OS X 10.7. In OS X, there are several different ways to right-click, depending on what hardware you have:

• If you have a MacBook (Pro and Air included), from 2008 or later, your trackpad can be enabled to right-click, either by tapping or pressing a specific part of it, or by tapping or pressing with two fingers. This option can be enabled in System Preferences, as follows:


1. Open System Preferences and then click Trackpad.
   


2. Make sure the box next to Secondary click is checked. Choose the way you would like to right-click from the drop-down menu below. OS X helpfully provides videos demonstrating each gesture, to allay any possible confusion.
   


• If you are using a computer with a mouse that has a right click button, you simply need to make sure your mouse preferences are set properly. Even Apple's one button mice have been capable of right-click functionality since 2005. To enable right-clicking, follow these instructions:


1. Open System Preferences and then click Mouse.
   


2. A diagram of a mouse displays. Make sure the right-most button is set to "Secondary Button".
   


• Finally, there is a universal option, potentially useful if you are using older hardware: on any Mac, you can access right-click functionality by holding control and left-clicking (CTRL-click).

repairing Windows OS files: SFC

Run the System File Checker tool (SFC.exe) as administrator.

1. Open an elevated command prompt. To do this, do the following as your appropriate:
   Windows 8.1 or Windows 8
   Swipe in from the right edge of the screen, and then tap Search. Or, if you are using a mouse, point to the lower-right corner of the screen, and then click Search. Type Command Prompt in the Search box, right-click Command Prompt, and then click Run as administrator. If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.
   
   Windows 7 or Windows Vista
   To do this, click Start, type Command Prompt or cmd in the Search box, right-click Command Prompt, and then click Run as administrator. If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.
   
2. At the command prompt, type the following command, and then press ENTER:
   sfc /scannow
   
   
   The sfc /scannow command will scan all protected system files, and replace corrupted files with a cached copy that is located in a compressed folder at %WinDir%\System32\dllcache. 
   The %WinDir% placeholder represents the Windows operating system folder. For example, C:\Windows.
   
   Note Do not close this Command Prompt window until the verification is 100% complete. The scan results will be shown after this process is finished.
3. After the process is finished, you may receive one of the following messages:
• Windows Resource Protection did not find any integrity violations.
  
  This means that you do not have any missing or corrupted system files.
• Windows Resource Protection could not perform the requested operation.
  
  To resolve this problem, perform the System File Checker scan in safe mode, and make sure that the PendingDeletes and PendingRenames folders exist under %WinDir%\WinSxS\Temp.
• Windows Resource Protection found corrupt files and successfully repaired them. Details are included in the CBS.Log %WinDir%\Logs\CBS\CBS.log.
  
  To view the detail information about the system file scan and restoration, go to How to view details of the System File Checker process.
• Windows Resource Protection found corrupt files but was unable to fix some of them. Details are included in the CBS.Log %WinDir%\Logs\CBS\CBS.log.
  
  To repair the corrupted files manually, view details of the System File Checker process to find the corrupted file, and thenmanually replace the corrupted file with a known good copy of the file.

From  Microsoft

combining MS Word documents and tracking changes

Have user with 2 Word documents, want to combine the 2 versions, here are steps:

1. On the Review tab, in the Compare group, click Compare.
   
   
2. Click Combine revisions from multiple authors.
   
3. Under Original document, click the name of the document into which you want to combine the changes from multiple sources.
   If you don't see the document in the list, click Browse for Original .
   
4. Under Revised document, browse for the document that contains the changes by one of the reviewers.
   
5. Click More.
   
6. Under Show changes, select the options for what you want to compare in the documents.
   By default, Microsoft Office Word shows changes to whole words. For example, if you change the word cat to cats, the entire word cats will show as changed in the document and not simply the character s.
   
7. Under Show changes in, click Original document.
   
8. Click OK.
   To change which documents appear on the screen when you click OK, in the Compare group, click Hide Source Documents or Show Source Documents.
   
9. Repeat steps 1-8. Word will merge all of the changes into the original document.
   
   

Also see how to geek on comparing 2 documents.