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8/28/2013

Check Domain Name Server information

We switched the IP address for a server, and it was working on campus, but not off campus.  Needed to use a DNS off campus to test this. 
Used  NSLOOKUP command with this format:

NSLOOKUP  <domain you want to check>  <outside DNS>

In Windows, goto CMD window, from Apple, goto Terminal window

example:


C:>nslookup  check.this.domain.edu 8.8.8.8
Server:  google-public-dns-a.google.com
Address:  8.8.8.8

Non-authoritative answer:
Name:    check.this.domain.edu
Address:  74.217.nnn.nnn


More details of nslookup from CMD prompt in windows.

8/22/2013

Apple print error nothing happens when press Print button

User with Apple laptop, clicked print button, nothing happens, do following steps, then reboot.



This can usually be fixed by going into the Terminal utility and there enter the command to operate on the CUPS printer name:

sudo lpadmin -p <PrinterName> -o auth-info-required=username,password

This will update the printer stanza in /etc/cups/printers.conf, and then the printing works.

8/21/2013

Apple OS printing error: NT_STATUS_BAD_NETWORK_NAME

Got the following printer error:  NT_STATUS_BAD_NETWORK_NAME

When trying to print to a Windows Print Queue from Apple laptop.

Solution:  Go into network settings and delete DNS entries.  Person had fixed DNS entry, when removed it,  grabbed local DNS and error went away.


Could also fix by using IP address for queue name, and not domain name:
smb://<username>:<password>@<ip-address-printer>/<sharename>



8/14/2013

System Restore from a command prompt - RSTRUI.EXE


At the command prompt, type rstrui.exe, and then press ENTER

c:\windows\system\restore\rstrui.exe


http://windows.microsoft.com/en-us/windows-vista/start-system-restore-from-a-command-prompt

http://support.microsoft.com/kb/279736



8/13/2013

Error when adding printer to Apple laptop - Advanced screen - Windows print queue

To add a Windows print queue to an Apple laptop, you need to get to the advanced screen.  Some users have the all the fields (TYPE, DEVICE, etc) grayed out, and you can not do anything:


To fix this, must "Reset Printing System"















Go back to the Printers & Scanners screen

Highlight the any printer on the left pane and right click – (or hold down Control key and click)



Choose Reset Printing System.....

This will erase all Printers, but will be able to add printers.


August 22:
Can also fix this by deleting ONE printer, and rebooting laptop.


Apple OS Bug