- Quit Box Sync from the menu in the task bar.
- For users on Mac OS X 10.10+, open System Preferences > Extensions. Click Finder in the left-hand panel and unselect Box Sync Finder Extension.
- Delete Box Sync from your Applications folder.
- Navigate to the Library folder in your user profile
- Note: The library folder is hidden by default. Follow the steps below to locate the Library folder:
- Click on Go in the upper left hand toolbar
- Hold the Alt/Option key on your keyboard and select the Library folder
- Note: The library folder is hidden by default. Follow the steps below to locate the Library folder:
- In the Library folder, delete the items below:
- Macintosh HD/Users/[username]/Library/Logs/Box/Box Sync/
- Macintosh HD/Users/[username]/Library/Application Support/Box/Box Sync/
- Navigate to your Macintosh HD library
- Click the magnifying glass in your upper right corner of the screen
- In the Spotlight Search, type Macintosh HD
- Select Macintosh HD
- In the Finder window, select the Library folder
- Delete these items in the Macintosh HD Library
- HD/Library/PrivilegedHelperTools/com.box.sync.bootstrapper
- Macintosh HD/Library/PrivilegedHelperTools/com.box.sync.iconhelper
- Delete the Box Sync password items in Keychain. Open Keychain Access from Applications > Utilities. Click on login under Keychains in the top left. Then click on Passwords under Category. Find the Box Sync items and select Delete "Box Sync" in the right-click menu.
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